FAQs

Frequently Asked Questions about SLEC Recurring Giving Programme

What is the SLEC Recurring Giving Programme?

SLEC is embarking on a journey to give our donors the option to support us through gifts every month. Receiving monthly contributions from our donors provide us a steady flow of income that allows us to plan and focus on providing quality care to our elders.

How will joining the SLEC Recurring Giving Programme make a difference?

For $10 a month for a year, a frail and home-bound elder can receive home medical services.
For $50 a month for a year, an elder with dementia can attend dementia day care to slow down the deterioration and stimulate cognitive abilities.
For $100 a month for a year, 4 elders are able to utilise the wheelchair-accessible transportation to get to our centres.

What are the benefits of joining the SLEC Recurring Giving Programme?

Plan and Track your monthly budget with ease Decide the amount you choose to donate and it will automatically be deducted on the 5th of every month. You can also adjust your donation amount anytime.

Convenient and Secure
Do away with the extra effort of issuing a cheque many times a year.

Pocket Friendly
Your gift is spread consistently throughout the year instead of being one lump sum. For example, it is more manageable to donate $50 a month than $600 at one go.

Eco Friendly
As we will be providing you with a statement of contribution every January, we can significantly decrease the volume of paper and postage costs.

Are my donations tax-deductible?

All donations to St Luke’s ElderCare Ltd are eligible for a 250% tax deduction for the year. Please submit your NRIC/FIN or UEN number in order to be auto-included in the tax assessment.

Will I receive a receipt for my donations?

E-receipts will be sent for recurring donations. You will receive them via email after every successful deduction. Donors can write to donorsupport@slec.org.sg to update SLEC on the email address to receive the e-receipts.

How do I change the amount I donate or leave the programme?

For any changes and cancellation to the Recurring Giving Programme, please email: donorsupport@slec.org.sg

What are the payment methods for the SLEC Recurring Giving Programme?

You can contribute to SLEC via Credit Card or GIRO.

For Credit Card donations: Upon successful application, a confirmation letter will be sent to your postal address. Monthly deductions will be carried out between the 5th to 10th of every month.

For GIRO donations: The bank may take between 1-2 months to process the application. Upon successful application, a confirmation letter will be sent to your postal address. Monthly deductions will be carried out between the 5th to 10th of every month.

What happens if my application/monthly deduction is rejected?

Credit Card Applications
Kindly ensure sufficient fund/ credit limit. If the deduction was unsuccessful, we will contact you via email to keep you informed. Thereafter, a second deduction will be carried out in the following month. After two failed consecutive deductions, SLEC will proceed to discontinue the recurring donation.

Should there be a change in your credit card details, please write to donorsupport@slec.org.sg.

GIRO Applications
To ensure a successful application, please ensure:
• Bank Account Number is correct
• Signature or Thumbprint provided is clear and the same as in your bank’s records.
• Any amendments made on the donation form must be countersigned.