Initiated by SingHealth in 2011, the Singapore Health Quality Service Awards (SHQSA) is a nationwide award to recognise and celebrate the exemplary efforts of healthcare professionals in service excellence. St Luke’s ElderCare was able to clinch 47 Individual Hero and Best Team Awards this year. Congratulations to all our winners.
Initiated by SingHealth in 2011, the Singapore Health Quality Service Awards (SHQSA) is a nationwide award to recognise and celebrate the exemplary efforts of healthcare professionals in service excellence. St Luke’s ElderCare was able to clinch 3 Star, 10 Gold, and 80 Silver Awards this year. Congratulations to all our winners.
The Best Active Ageing Programme (Community) Award conferred at the 8th Asia Pacific Eldercare Innovation Awards 2020, aims to recognise the best interest group, activity group and performance group that encourages participation of older adults in a community setting. While the Best Rehabilitation Programme Award aims to recognise programmes that demonstrates improvement in strength and independence.
We are proud to be recognised as one of the finalists for both submissions titled, ‘Stories and Rhymes of My Youth’ and ‘Community Reintegration Programme’.
A/Prof Kenny Tan, Chief Executive Officer (CEO) of St Luke’s ElderCare, was awarded Leading CEO at this year’s Singapore HR Awards for demonstrating the ability to support, champion and endorse effective and innovative HR practices which addresses employee and organisational needs.
His leadership and integrity in driving diversity and flexibility in the organisation continues to be a priority as we continue to grow.
This Award recognises companies that ramp up their operations by equipping the business with the right talent at the shortest possible time.
This year has been one of accelerated growth at St Luke’s ElderCare, brought about by deliberate and careful planning to prepare us for the future. With 23 centres islandwide and an upcoming Nursing Home in 2020, recruiting employees with the right skillsets quickly was also required. Our manpower strength grew by more than 20%. This involved significant planning and we underwent a revamped New Hire Onboarding programme.
We participated in the Singapore HR Awards for the first time and were winners in three categories. This Award recognises organisations that incorporate good practices to support fair employment.
At St Luke’s ElderCare, our employees are fairly rewarded based on their ability, performance, contribution and experience. We have a comprehensive HR management system to ensure fair treatment of all employees, abide by labour laws and adopt the Tripartite Guidelines.
In recognition of his multi-disciplinary leadership in ageing, and inspiring change in Singapore, A/Prof Kenny Tan, Chief Executive Officer of St Luke’s ElderCare, was awarded in the Global Ageing Trailblazer category.
He was appointed Chief Executive Officer of St Luke’s ElderCare in August 2016. Established in both clinical and healthcare management, his previous role as Chief Operating Officer for St Luke’s Hospital and St Luke’s ElderCare, had brought the community hospital and eldercare centres through capacity growth in infrastructure and services. His approach in putting the patient and client first continues to make an impact on the service culture and care delivery.
Our next Finalist award at the 7th Asia Pacific Eldercare Innovation Awards 2019
recognises healthcare providers for the best programme that demonstrates quality of life for older adults.
Our Art Journey has come a long way since 2016, from offering four art modalities in 2016 to 10 modalities to date. The art programme provides variety and opportunity for more than 1,000 elders to explore different modalities to best express their creativity. St Luke’s ElderCare also held two art exhibitions displaying our elders’ masterpieces at The Arts House, in 2018 and The National Museum of Singapore in 2019.
The award, conferred at the 7th Asia Pacific Eldercare Innovation Awards 2019, aims to recognise programmes with the best memory support, leading to higher engagement and happiness for older elders with dementia.
Our winning dementia programme integrates elders fully into a community, where they can find love, hope, strength and meaning. The four innovative programmes involved are our art programme, trishaw programme, L!VE programmes in partnership with Air Amber, and interest clubs.
We were also selected as Finalist in this category, during the 7th Asia Pacific Eldercare Innovation Awards 2019. The award recognises healthcare providers for providing the best centre based health, care and social services to enable ageing-in-place.
Our St Luke’s ElderCare Ang Mo Kio Polyclinic Centre is Singapore’s first senior care centre to be sited with a polyclinic. The centre provides a comprehensive and integrated suite of services aimed at enabling elders to age well in the community. The co-location with the polyclinic allows caregivers the convenience of receiving medical follow ups for their loved ones while they attend the centre.
Our third Finalist award at the 7th Asia Pacific Eldercare Innovation Awards 2019 recognises programmes with the best interest group, activity group or performance group that encourages participation of elders.
St Luke’s ElderCare’s trishaw programme was initiated in 2016, as part of a collaborative partnership with Cycling Without Age. Designed to encourage social inclusion and foster intergenerational relations, the trishaw rides which are a mode of transportation familiar to elders, have enabled them to impart their life stories to the cyclist, who is often a younger person. To date, more than 100 elders have enjoyed the outdoors around the neighbourhood with their pilots.
Introduced by Agency for Integrated Care (AIC) in 2014, the Community Care Excellence Awards are the only awards dedicated to the Community Care sector to recognise the contributions of Community Care staff and teams who have demonstrated exemplary service and commitment. This year, St Luke’s ElderCare clinched the Productivity and Innovation Award under the Team Award category.
Our third Finalist award at the 6th Asia Pacific Eldercare Innovation Awards 2018 recognises programmes with the best interest group, activity group or performance group that encourages participation of elders.
An initiative between National Healthcare Group (Alexandra Health Systems), St. Luke’s ElderCare and Nee Soon Grassroots Organization to promote active aging and aging-in-place in a community setting resulted in a network of three kampungs comprising a wellness center and an eldercare facility was set up.
The kampungs, which is easily accessible to the seniors in the community, serves as a hub to encourage participation in its healthy aging activities while staying socially connected. Given its wide array of activity offerings in a group format, they are able to participate with ease to optimize their well-being.
Supported by Design Singapore and the Japan Institute of Design Promotion, the SG Mark acknowledges and affirms companies and individuals who have generated significant value by focusing on human needs and experience. In addition, these companies and individuals should also have provided solutions in their products and services in order to enhance industrial development and enrich lives responsibly. This year, St Luke’s ElderCare Ayer Rajah Senior Care Centre clinched the award under the Social category for its uniqueness and outstanding design.
We were selected as the Winner in this category, during the 6th Asia Pacific Eldercare Innovation Awards 2018. The award recognises healthcare providers for providing the best centre based health, care and social services to enable ageing-in-place.
Our integrated range of centre-based, community-based and home-based services are delivered in the heartlands and residential area to support the needs of seniors who wish to continue residing in the community of their choice. To enhance the ecosystem of community care as well as our elders’ care journey, our suite of services also includes residential care.
Initiated by SingHealth in 2011, the Singapore Health Quality Service Awards (SHQSA) is a nationwide award to recognise and celebrate the exemplary efforts of healthcare professionals in service excellence. St Luke’s ElderCare was able to clinch 21 Silver and 1 Gold Award this year. Congratulations to all our winners.
The award recognises improvements and introduction of ideas which help to improve client / patient experience and staff satisfaction through enhanced processes and efficient services such as shorter waiting time. The team enabled more clients to receive care whilst being able cater to more clients who required transportation.
This certificate recognised by the Agency for Integrated Care and Ministry of Health was presented in appreciation of St Luke’s ElderCare’s contribution to building a Dementia-Friendly Singapore.
The Friends of MSF Award, previously known as the Friends of MCYS Award, was launched in 1995 (then known as the Friends of MCDS Award). This annual award is presented to individual volunteers or organisations which have made significant contributions to committees or projects under the purview of MSF.
The ILTC Excellence Awards recognise exemplary Community Care healthcare professionals and organisations for their work done in delivering quality care and excellent service to their clients. This biennial awards was introduced by Agency for Integrated Care (AIC) in 2014, and is the only award of its kind dedicated solely to the Community Care sector.
This award recognises the collaboration between St Luke’s ElderCare Ltd and Bendemeer Secondary School since 2016. The collaboration comprises of co-organising events such as the Intergenerational Games annually.
We believe in enabling our clients to age well with access to care and services through our eldercare centres islandwide. With a suite of services available, our centres are able to address the needs of the community.
At St Luke’s ElderCare, we aim to provide the best eldercare service in the most conducive environment and to enhance the quality of life for our clients.
In order to provide the best care for our clients, we strive to provide the best eldercare services that supports ageing-in-place.
At St Luke’s ElderCare, our team strives to provide the highest standards of rehabilitative care for our clients by exploring innovative techniques and ideas.